Returns & Exchanges
We want you to love every piece you bring into your home, which is why we offer a 30-day return window for most items in their original condition. If your Hallmark home decor doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring fragile home accents are securely padded to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing